A story about how one young medical student helps elders feel confident and families feel at peace.

It’s 7:30 AM in Pune.

Pratik, a third-year medical student, checks his vKutumb assignment for the next day:

Mrs. Shanti Devi, 76, needs to visit the hospital for a diabetes follow-up. Her son, based in Sydney, has booked the service.

☎️ 8:00 AM Pratik calls: “Namaste Aunty, I’m Pratik, your vKutumb Mitra. I’ll come with you tomorrow and stay the whole time.”

She laughs. “Good. I always forget my file!”

That short call? It does more than confirm the visit. It tells her: You’re not going alone.

🚪 9:00 AM Next day : Pratik arrives in uniform, greets her with folded hands. She’s a little nervous, but he guides her gently, reminding her to carry her glasses and meds.

On the ride, he doesn’t ask medical questions like an exam. He asks how she’s feeling. She talks. He listens.

🎓 “Before vKutumb, I only learned to ask questions. Now I’m learning how to care,” he later says.

🏥 10:00 AM : At the hospital, Pratik handles registration, finds a wheelchair, speaks with nurses, and explains every step to her, simply and calmly.

Inside the consultation room, when the doctor asks, “Anything else?”

Shanti Devi looks unsure.

So Pratik gently adds: “She’s been feeling dizzy after lunch.”

The doctor nods and adjusts the medication.

🏡 12:00 PM : Back Home, but Not Done Yet

At home, Pratik opens the medicine pack, explains each one, and sets reminders on the Aushadhi Mitra app.

He labels them: “After lunch,” “Before bed.”

Then, he sends a short message to her son in Sydney: “Your mom did well. Doctor made a small change in dosage. I’ve set up her meds and she’s resting now.”

Minutes later, the reply: “Thanks, bhai. I can finally focus at work.”

❤️ Why It Matters for Everyone

For families abroad, vKutumb means no more missed doctor appointments, confused phone calls, or sleepless nights.

For elders, it means dignity, clarity, and company during a stressful moment.

And for vMitra students like Pratik, it’s hands-on learning with heart. 🎓 “I used to study symptoms. Now I understand what fear looks like and how to ease it.”

🔄 One Service. Many Lives Touched.

In just one morning, a vKutumb Mitra:

✅ Calmed an elder

✅ Helped a doctor diagnose better

✅ Gave peace to a son 10,000 km away

✅ Grew in empathy and experience

And all it took was time, training, and trust, not technology alone.

Want your loved one cared for like this? Or want to be a Mitra who brings this care to others? 👉 Visit vKutumb